2025

Impulse World

Entrant

Impulse World

Category

Leadership - Outstanding Leadership in Customer Service

Client's Name

World Mined SAC

Country / Region

Peru

Impulse is an innovative organization that has transformed customer service in the financial trading industry. More than a support service, we offer a real support experience, guided by a team of experts who have experienced and overcome the same challenges faced by our users.
Our philosophy of “Traders for Traders” allows us to provide authentic solutions, aligned with the real needs of those who operate in the markets. Not only do we resolve questions, but we educate, guide and empower traders to make informed decisions and manage their trading with confidence.
In addition, Impulse is a global organization, with a multicultural team that reflects the diversity of the financial markets. Our support service adapts to the dynamics of real-time trading, providing personalized and strategic assistance in different languages and regions.
Through innovation, continuous training and commitment to excellence, we have set a new industry standard, redefining the relationship between traders and their support service.

Credits

CEO
Gianvictor Cueva
Creative Director
Sebastián Olaza
Support Manager
Sara Campo
2025
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